Chapter 12: Taking Control of Your Future

12.4 Getting the Right Stuff

Learning Objectives

  1. Explore the benefits of a four-year university education.
  2. Understand the difference between work-based skills and transferable skills.
  3. Learn how to use jobs, internships, and volunteering.

What do you need to launch a good career? Employers will look at your education, skills, and experience. You can use resources at the university to develop your resumé and cover letter:

Skilled Labour

A critical requirement for employment is skills. Many of the skills you will need are career specific: we call those work-based skills. These include knowing how to use equipment that is specific to your career and mastering processes that are used in your field. While some of these skills are learned and perfected on the job, you may be in a vocational track program (such as for homeland security officers, nurses aides, or paralegals) where you are learning your work-based skills.

These are not the only skills you will need to be successful. The second set of skills you must have are called transferable skills because they can be used in almost all occupations. These include thinking skills, communication skills, listening skills—in fact, most of the skills for university success we have been stressing throughout this book are transferable skills because they are also key to success in life. This skill set is very broad, and your extent of mastery will vary from skill to skill; therefore, you should identify those skills that are most important to your career objective and develop and master them.

Exercise 3: Transferable Skills Inventory

In the list of forty transferable skills that follows, underline five skills you believe you have mastered and then describe specific ways in which you have used each skill successfully. Then circle five skills you think are important to your career that you have not mastered yet. Describe specific steps you plan to take to master those skills.

Active listening Decision making Negotiating Researching
Active learning Editing Observing Selling
Analyzing Evaluating Organizing Speaking a second language
Budgeting Forecasting Perceiving Feelings Supervising
Coaching Goal setting Persuading Teaching
Communicating Handling a crisis Planning Teamwork
Consulting Handling details Problem solving Time management
Creative thinking Manipulating numbers Public speaking Training
Critical thinking Mentoring Reading Visualizing
Customer service Motivating Reporting Writing
Skills I have mastered Examples of how I used them
Skills I still need to master How I will master them

Going over the list in Exercise 3, you will find that you have at least some experience in many of them, but you probably haven’t thought that much about them because you use them in so many ways that you take them for granted. It is important to think about all your activities and consider the skills you have applied successfully; your transferable skills inventory is larger than you may think. For example, if you volunteer as a big brother or big sister, you have skills in active listening, mentoring, time management, and probably coaching. If you have written a university paper, you have skills in visualizing, researching, communicating, and writing.

Be aware of the ways you develop and master transferable skills. Keep a list of them, and update it every month or two. That will be a valuable tool for you as you work with your career development and ultimately with job applications.

Are You Ready for a Test Drive?

Are you frustrated by the fact that even entry-level jobs require some experience? Experience is the third set of qualifications employers look for, and it’s the one that often stumps students. Relevant experience is not only important as a job qualification; it can also provide you with a means to explore or test out occupational options and build a contact list that will be valuable when networking for your career.

But how can you gain relevant experience without experience to begin with? You should consider three options: volunteering, internships, and part-time employment.

Volunteering is especially good for students looking to work in social and artistic occupations, but students looking for work in other occupation types should not shy away from this option. You can master many transferable skills through volunteering! Certainly it is easy to understand that if you want to be in an artistic field, volunteering at a museum or performance center can provide you with relevant experience. But what if you want to work in an engineering field? Volunteering for an organization promoting green energy would be helpful. Looking for a career in National Security? Do volunteer work with the Red Cross or the Canadian Coast Guard. With a little brainstorming and an understanding of your career field, you should be able to come up with relevant volunteer experiences for just about any career.

Internships and Cooperative Education placements focus on gaining practical experience related to a course or program of study. Interns work for an organization or company for a set period of time and gain practical experience. A successful internship program should create a win-win situation: the intern should add value to the company’s efforts, and the company should provide a structured program in which the student can learn or practice work-related skills. Internships are typically held during summers or school vacation periods, though on occasion they can be scheduled for a set block of time each week during the course of a regular school term.

Once you secure an internship (usually through a normal job application process aided by the career services), it is important to have a written agreement with the employer in which the following is stated:

  1. The learning objective for the internship
  2. The time commitment you will invest (including work hours)
  3. The work the company expects you to do
  4. The work your supervisor will do for the university and for the student (internship progress reports, evaluations, etc.)

This written agreement may seem like overkill, but it is critical to ensure that the internship experience doesn’t degrade into unsatisfying tasks such as photocopying and filing.

Remember that a key objective of your internship is to develop relationships you can use for mentoring and networking during your career. Befriend people, ask questions, go the extra mile in terms of what is expected of you, and generally participate in the enterprise. The extra effort will pay dividends in the future.

Part-time employment may be an option if your study schedule provides enough free time. If so, be sure to investigate opportunities in your field of study. Ask your instructors and the career guidance or placement office to help you generate job leads, even if they are not specifically in the area you want to be working in. It is valuable and relevant to hold a job designing Web sites for an advertising agency, for example, if your specific job objective is to produce event marketing. The understanding of how an advertising agency works and the contacts you make will make the experience worthwhile.

If you are lucky enough to have a job in your field of study already and are using your university experience to enhance your career opportunities, be sure to link what you are learning to what you do on the job—and what you do on the job to what you are learning. Ask your supervisor and employer about ideas you have picked up in class, and ask your instructors about the practices you apply at work. This cross-linking will make you a much stronger candidate for future opportunities and a much better student in the short term.

Key Takeaways

  • Employers look at candidates who have the right education, the right skills, and the right experience.
  • Progress in many career opportunities is enhanced by more advanced education; you should work, however, to make sure the education you are already getting counts.
  • Be sure you can identify and show mastery in transferable skills as well as work-related skills.
  • Experience through volunteering, internships, and part-time jobs will illustrate to potential employers that you can work in your chosen field, but it is also instrumental to help create a network of colleagues to enhance your career development.

Checkpoint Exercises

  1. Read the famous “fence whitewashing” story in Mark Twain’s The Adventures of Tom Sawyer ( What transferable skills does Tom demonstrate? What work-related skills does he demonstrate?




  2. Why is having a written internship agreement important?





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